Communicating verbally

The Oral Communication competency describes whether you can convey ideas and information to others in a clear and understandable way, taking into account the level of understanding and knowledge of the interlocutor(s). An example of a question that belongs to this competence is "I tell in a clear and coherent way".

Development tips

  • Prepare working groups and presentations well. Decide in advance what it will be about and what message you want to convey.
  • Stop talking when you get stuck in your story. Calmly think about what you want to say before you continue.
  • Make sure your story connects with your audience.
  • Tailor your language and speaking pace to your audience. Use intonation and pauses when speaking.
  • Check whether your conversation partner/audience has understood the message.
  • When someone has not understood something, explain it in a different way.
  • Be concrete and use appropriate examples if you want to make something clear.
  • Regularly give a presentation or make sure you get your turn in a working group. Ask for feedback on that.

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ISO 9001 TUV 2023 ISO 27001 TUV 2023