Coaching model

Below is a description of the NOA coaching model that can be used to promote study success among students.

The goal of coaching in this case is to promote learning. The task of the coach is aimed at teaching the student how he/she can best learn (Leermakers, 1998). Activities of the coach therefore often aim to develop the self-steering capacity of the student.

In a student's development process, four phases can be distinguished: experiencing, reflecting, wanting and acting. A key question is central to each phase:

1. Experience: How do students and teachers experience the actual situation?
2. Reflect: How do the student and teacher view the situation?
3. Want: What do the student and the teacher want to change about the situation?
4. Act: What will the student do differently? (or: What are students and teachers going to do differently)?

Each phase has different activities for the coach:

Phase		Action	Possible activities for the teacher in this phase
1	Experience	Determining the initial situation	Asking questions according to the STARR method.
2	Reflect	Identifying development points	Feedback, questioning advice (have you thought of...), active listening.
3	Want	Identify concrete learning activities for competences to be strengthened	Giving development tips helps to formulate goals in a SMART way. Examples of SMART development tips per competency are described later in this document.
4	Act	Practice (by student) and evaluation	Giving feedback and expressing appreciation.